{"id":2,"date":"2026-03-18T04:01:34","date_gmt":"2026-03-18T04:01:34","guid":{"rendered":"https:\/\/park365.uk\/?page_id=2"},"modified":"2026-03-28T13:35:41","modified_gmt":"2026-03-28T13:35:41","slug":"appeals-policy","status":"publish","type":"page","link":"https:\/\/park365.uk\/index.php\/appeals-policy\/","title":{"rendered":"Appeals Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2\" class=\"elementor elementor-2\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-782c7cb e-flex e-con-boxed e-con e-parent\" data-id=\"782c7cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-602e778 elementor-widget elementor-widget-heading\" data-id=\"602e778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Park365 Appeals Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2eb7415c elementor-widget elementor-widget-text-editor\" data-id=\"2eb7415c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"body-wrapper   hs-content-id-112368021713 hs-landing-page hs-page \"><main id=\"main-content\">\n<div class=\"container-fluid\">\n<div class=\"row-fluid-wrapper\">\n<div class=\"row-fluid\">\n<div class=\"span12 widget-span widget-type-cell \" data-widget-type=\"cell\" data-x=\"0\" data-w=\"12\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-1 dnd-section\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-cell dnd-column\" data-widget-type=\"cell\" data-x=\"0\" data-w=\"12\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-3 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1723747877006\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\">\n<p>We understand that receiving a parking ticket can be a frustrating experience, particularly when you believe it has been issued unfairly. Rest assured, however, that you have the right to appeal. Before initiating the appeal process, we highly recommend consulting our FAQ\u2019s page for potential clarification, as it addresses many common questions based on customer feedback. Should you decide to proceed with your appeal, please adhere to the process outlined below.<\/p>\n<p>Please note that appeals are only considered valid within 28 days from the receipt of the Parking Charge Notice (PCN), except in exceptional circumstances.<\/p>\n<p>All appeals must be submitted via our payment website\u00a0<a href=\"http:\/\/www.paymyparkingcharge.com\/\">www.paymyparkingcharge.com<\/a>\u00a0or in writing to Parking Admin Centre, 400 Dashwood Lang Road, Bourne Business Park, Addlestone, Surrey, KT15 2NX.\u00a0 Ensure to include comprehensive details such as the date, time, and location of the incident, along with your contact information and any supporting evidence, such as pictures. It is essential to include the Parking Charge Notice (PCN) reference and vehicle registration number in your appeal.<\/p>\n<p>We know this is time consuming process and we are confident in our PCN\u2019s issued but if your appeal is upheld it will result in 1 new tree being planted as part of our ongoing drive towards sustainability and net zero targets. Its not much we know but as a small business we are trying our best and if the appeal is upheld and we have created a negative experience for you, we can produce a positive impact and a new tree will grow for hopefully hundreds of years at our cost.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/main>\n<div data-global-resource-path=\"@hubspot\/growth\/templates\/partials\/footer.html\"><footer class=\"footer\">\n<div class=\"container-fluid\">\n<div class=\"row-fluid-wrapper\">\n<div class=\"row-fluid\">\n<div class=\"span12 widget-span widget-type-cell \" data-widget-type=\"cell\" data-x=\"0\" data-w=\"12\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-1 dnd-section footer-row-0-padding\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-cell dnd-column\" data-widget-type=\"cell\" data-x=\"0\" data-w=\"12\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-2 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_module_1746700314344\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><hr \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row-fluid-wrapper row-depth-1 row-number-3 dnd-section footer-row-1-padding footer-row-1-vertical-alignment\">\n<div class=\"row-fluid \">\n<div class=\"span7 widget-span widget-type-cell cell_1746700072171-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"0\" data-w=\"7\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-4 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_footer-module-8\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-rich_text\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\">\n<p><strong>REGISTERED OFFICE:\u00a0<\/strong><\/p>\n<p>Park365 Ltd,\u00a071-75 Shelton Street,\u00a0Covent Garden,\u00a0London,\u00a0WC2H 9JQ<\/p>\n<p>Company Number: 15548663<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"span5 widget-span widget-type-cell dnd-column cell_1746701076757-vertical-alignment\" data-widget-type=\"cell\" data-x=\"7\" data-w=\"5\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-5 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_footer-module-2\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\">\n<div 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cell_1746700984335-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"0\" data-w=\"2\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-9 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget widget_1723583056709-flexbox-positioning dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1723583056709\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><span id=\"hs_cos_wrapper_widget_1723583056709_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"linked_image\"><a id=\"hs-link-widget_1723583056709_\" href=\"https:\/\/www.theipc.info\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-image-widget \" title=\"AOS-V1\" src=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/AOS-V1.png?width=100&amp;height=100&amp;name=AOS-V1.png\" sizes=\"(max-width: 100px) 100vw, 100px\" srcset=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/AOS-V1.png?width=50&amp;height=50&amp;name=AOS-V1.png 50w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/AOS-V1.png?width=100&amp;height=100&amp;name=AOS-V1.png 100w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/AOS-V1.png?width=150&amp;height=150&amp;name=AOS-V1.png 150w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/AOS-V1.png?width=200&amp;height=200&amp;name=AOS-V1.png 200w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/AOS-V1.png?width=250&amp;height=250&amp;name=AOS-V1.png 250w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/AOS-V1.png?width=300&amp;height=300&amp;name=AOS-V1.png 300w\" alt=\"AOS-V1\" width=\"100\" height=\"100\" \/><\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"span2 widget-span widget-type-cell cell_1746701004792-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"2\" data-w=\"2\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-10 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module widget_1723583647125-flexbox-positioning\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1723583647125\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><span id=\"hs_cos_wrapper_widget_1723583647125_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"linked_image\"><a id=\"hs-link-widget_1723583647125_\" href=\"https:\/\/247advice.co.uk\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-image-widget \" title=\"Main Header-2 002\" src=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/Main%20Header-2%20002.png?width=125&amp;height=30&amp;name=Main%20Header-2%20002.png\" sizes=\"(max-width: 125px) 100vw, 125px\" srcset=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/Main%20Header-2%20002.png?width=63&amp;height=15&amp;name=Main%20Header-2%20002.png 63w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Main%20Header-2%20002.png?width=125&amp;height=30&amp;name=Main%20Header-2%20002.png 125w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Main%20Header-2%20002.png?width=188&amp;height=45&amp;name=Main%20Header-2%20002.png 188w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Main%20Header-2%20002.png?width=250&amp;height=60&amp;name=Main%20Header-2%20002.png 250w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Main%20Header-2%20002.png?width=313&amp;height=75&amp;name=Main%20Header-2%20002.png 313w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Main%20Header-2%20002.png?width=375&amp;height=90&amp;name=Main%20Header-2%20002.png 375w\" alt=\"Main Header-2 002\" width=\"125\" height=\"30\" \/><\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"span2 widget-span widget-type-cell cell_1746701009766-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"4\" data-w=\"2\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-11 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget widget_1723583573014-flexbox-positioning dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1723583573014\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><span id=\"hs_cos_wrapper_widget_1723583573014_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"linked_image\"><a id=\"hs-link-widget_1723583573014_\" href=\"https:\/\/www.getyourregright.info\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"hs-image-widget \" title=\"Logo 2\" src=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/Logo%202.jpg?width=100&amp;height=71&amp;name=Logo%202.jpg\" sizes=\"(max-width: 100px) 100vw, 100px\" srcset=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/Logo%202.jpg?width=50&amp;height=36&amp;name=Logo%202.jpg 50w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Logo%202.jpg?width=100&amp;height=71&amp;name=Logo%202.jpg 100w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Logo%202.jpg?width=150&amp;height=107&amp;name=Logo%202.jpg 150w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Logo%202.jpg?width=200&amp;height=142&amp;name=Logo%202.jpg 200w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Logo%202.jpg?width=250&amp;height=178&amp;name=Logo%202.jpg 250w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Logo%202.jpg?width=300&amp;height=213&amp;name=Logo%202.jpg 300w\" alt=\"Logo 2\" width=\"100\" height=\"71\" \/><\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"span2 widget-span widget-type-cell cell_1746701014279-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"6\" data-w=\"2\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-12 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget widget_1723583511544-flexbox-positioning dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1723583511544\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><span id=\"hs_cos_wrapper_widget_1723583511544_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"linked_image\"><a id=\"hs-link-widget_1723583511544_\" href=\"https:\/\/www.theias.org\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-widget \" title=\"IAS Editable\" src=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/IAS%20Editable.png?width=150&amp;height=65&amp;name=IAS%20Editable.png\" sizes=\"(max-width: 150px) 100vw, 150px\" srcset=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/IAS%20Editable.png?width=75&amp;height=33&amp;name=IAS%20Editable.png 75w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/IAS%20Editable.png?width=150&amp;height=65&amp;name=IAS%20Editable.png 150w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/IAS%20Editable.png?width=225&amp;height=98&amp;name=IAS%20Editable.png 225w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/IAS%20Editable.png?width=300&amp;height=130&amp;name=IAS%20Editable.png 300w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/IAS%20Editable.png?width=375&amp;height=163&amp;name=IAS%20Editable.png 375w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/IAS%20Editable.png?width=450&amp;height=195&amp;name=IAS%20Editable.png 450w\" alt=\"IAS Editable\" width=\"150\" height=\"65\" \/><\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"span2 widget-span widget-type-cell cell_1746701018711-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"8\" data-w=\"2\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-13 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget widget_1723583999613-flexbox-positioning dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1723583999613\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><span id=\"hs_cos_wrapper_widget_1723583999613_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"linked_image\"><a id=\"hs-link-widget_1723583999613_\" href=\"https:\/\/www.ecologi.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-widget \" title=\"Ecologi_Logo_FullColour\" src=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/Ecologi_Logo_FullColour.png?width=100&amp;height=100&amp;name=Ecologi_Logo_FullColour.png\" sizes=\"(max-width: 100px) 100vw, 100px\" srcset=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/Ecologi_Logo_FullColour.png?width=50&amp;height=50&amp;name=Ecologi_Logo_FullColour.png 50w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Ecologi_Logo_FullColour.png?width=100&amp;height=100&amp;name=Ecologi_Logo_FullColour.png 100w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Ecologi_Logo_FullColour.png?width=150&amp;height=150&amp;name=Ecologi_Logo_FullColour.png 150w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Ecologi_Logo_FullColour.png?width=200&amp;height=200&amp;name=Ecologi_Logo_FullColour.png 200w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Ecologi_Logo_FullColour.png?width=250&amp;height=250&amp;name=Ecologi_Logo_FullColour.png 250w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/Ecologi_Logo_FullColour.png?width=300&amp;height=300&amp;name=Ecologi_Logo_FullColour.png 300w\" alt=\"Ecologi_Logo_FullColour\" width=\"100\" height=\"100\" \/><\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"span2 widget-span widget-type-cell cell_1746701016470-vertical-alignment dnd-column\" data-widget-type=\"cell\" data-x=\"10\" data-w=\"2\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-14 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module module_17317804744243-flexbox-positioning\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_module_17317804744243\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><span id=\"hs_cos_wrapper_module_17317804744243_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_linked_image\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"linked_image\"><a id=\"hs-link-module_17317804744243_\" href=\"https:\/\/goodbusinesscharter.com\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"hs-image-widget \" title=\"GBC-LOGO-accredited-stamp\" src=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/GBC-LOGO-accredited-stamp.png?width=100&amp;height=107&amp;name=GBC-LOGO-accredited-stamp.png\" sizes=\"(max-width: 100px) 100vw, 100px\" srcset=\"https:\/\/www.park365.uk\/hs-fs\/hubfs\/GBC-LOGO-accredited-stamp.png?width=50&amp;height=54&amp;name=GBC-LOGO-accredited-stamp.png 50w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/GBC-LOGO-accredited-stamp.png?width=100&amp;height=107&amp;name=GBC-LOGO-accredited-stamp.png 100w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/GBC-LOGO-accredited-stamp.png?width=150&amp;height=161&amp;name=GBC-LOGO-accredited-stamp.png 150w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/GBC-LOGO-accredited-stamp.png?width=200&amp;height=214&amp;name=GBC-LOGO-accredited-stamp.png 200w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/GBC-LOGO-accredited-stamp.png?width=250&amp;height=268&amp;name=GBC-LOGO-accredited-stamp.png 250w, https:\/\/www.park365.uk\/hs-fs\/hubfs\/GBC-LOGO-accredited-stamp.png?width=300&amp;height=321&amp;name=GBC-LOGO-accredited-stamp.png 300w\" alt=\"GBC-LOGO-accredited-stamp\" width=\"100\" height=\"107\" \/><\/a><\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row-fluid-wrapper row-depth-1 row-number-15 footer-row-3-padding dnd-section\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-cell dnd-column\" data-widget-type=\"cell\" data-x=\"0\" data-w=\"12\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-16 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_module_1746700294019\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><hr \/><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row-fluid-wrapper row-depth-1 row-number-17 footer-row-4-padding dnd-section\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-cell dnd-column\" data-widget-type=\"cell\" data-x=\"0\" data-w=\"12\">\n<div class=\"row-fluid-wrapper row-depth-1 row-number-18 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1746785643979\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-text\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\"><span id=\"hs_cos_wrapper_widget_1746785643979_\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_text\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"text\">Useful Links<\/span><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"row-fluid-wrapper row-depth-1 row-number-19 dnd-row\">\n<div class=\"row-fluid \">\n<div class=\"span12 widget-span widget-type-custom_widget dnd-module\" data-widget-type=\"custom_widget\" data-x=\"0\" data-w=\"12\">\n<div id=\"hs_cos_wrapper_widget_1723747325158\" class=\"hs_cos_wrapper hs_cos_wrapper_widget hs_cos_wrapper_type_module widget-type-menu\" data-hs-cos-general-type=\"widget\" data-hs-cos-type=\"module\">\n<div id=\"hs_menu_wrapper_widget_1723747325158_\" class=\"hs-menu-wrapper active-branch flyouts hs-menu-flow-horizontal\" role=\"navigation\" data-sitemap-name=\"default\" data-menu-id=\"112361579979\" aria-label=\"Navigation Menu\">\n<ul class=\"active-branch\" role=\"menu\">\n<li class=\"hs-menu-item hs-menu-depth-1\" role=\"none\"><a role=\"menuitem\" href=\"https:\/\/www.park365.uk\/privacy-policy\">Privacy Policy<\/a><\/li>\n<li class=\"hs-menu-item hs-menu-depth-1 active active-branch\" role=\"none\"><a role=\"menuitem\" href=\"https:\/\/www.park365.uk\/appeals-policy\">Appeals Policy<\/a><\/li>\n<li class=\"hs-menu-item hs-menu-depth-1\" role=\"none\"><a role=\"menuitem\" href=\"https:\/\/www.park365.uk\/complaints-policy\">Complaints Policy<\/a><\/li>\n<li class=\"hs-menu-item hs-menu-depth-1\" role=\"none\"><a role=\"menuitem\" href=\"https:\/\/paymyparkingcharge.com\/\">Pay my PCN<\/a><\/li>\n<li class=\"hs-menu-item hs-menu-depth-1\" role=\"none\"><a role=\"menuitem\" href=\"https:\/\/www.park365.uk\/faqs\">FAQ&#8217;s<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/footer><\/div>\n<\/div>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a828ab elementor-widget elementor-widget-n-accordion\" data-id=\"3a828ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6130\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6130\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens next? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6130\" class=\"elementor-element elementor-element-e5bdfbc e-con-full e-flex e-con e-child\" data-id=\"e5bdfbc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b711c26 elementor-widget elementor-widget-text-editor\" data-id=\"b711c26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Upon submission of your appeal, you will receive an email confirmation. Please check your spam folder if this notification is not received within 24 hours. Subsequently, your appeal will undergo processing, and a decision notice will be sent to your provided contact email address within 28 days.<\/p>\n<p>When an appeal has been registered all enforcement action will be halted until. The reduced rate of payment is valid for a further 28 days from the date of rejection of the appeal where the original appeal is received within the timeframe for making payment at the reduced rate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6131\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6131\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How are appeals processed and logged? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6131\" class=\"elementor-element elementor-element-a339ba0 e-con-full e-flex e-con e-child\" data-id=\"a339ba0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2d45d9 elementor-widget elementor-widget-text-editor\" data-id=\"c2d45d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All appeals made to Park365 are logged on our secure CRM system and date and time stamped upon receipt. Each interaction will be date and time stamped and logged within this CRM system.<\/p>\n<p>Appeals received after 28 days (sometimes called out of time appeals)<\/p>\n<p>Appeals which are received outside of the normal period (28 days) where there are exceptional circumstances for the appeal not being lodged within the normal time frames may be considered in exceptional circumstances.<\/p>\n<p>Exceptional circumstances may include but are not limited to:<\/p>\n<ul>\n<li>Where the registered keeper can evidence that they were not the driver and evidence they were not aware that a parking charge had been issued. This includes the recipient being away or abroad, hospitalised as an inpatient, or delivered to the wrong address through no fault of the motorist.<\/li>\n<li>Where the Registered Keeper has changed their address and has failed to inform the DVLA in accordance with Part IV (regulation 18) of the Road Vehicles Registration and Licensing Regulations 2002, this shall not be classed as exceptional on its own.<\/li>\n<\/ul>\n<p>If exceptional circumstances have been established, then the parking charge shall revert back to the start of the 28 day period and any enforcement action will be paused.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6132\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6132\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Recommencing enforcement action? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6132\" class=\"elementor-element elementor-element-e834f02 e-con-full e-flex e-con e-child\" data-id=\"e834f02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84498b6 elementor-widget elementor-widget-text-editor\" data-id=\"84498b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Following the rejection of an appeal, enforcement action shall not recommence until the deadline for you to appeal to the Independent Appeals Service has lapsed (28 days). Following the dismissal of an appeal by the Independent Appeals Service, enforcement action shall not be restarted until 28 days post the decision being made, this includes the addition of any additional fees.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6133\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6133\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How we investigate an appeal? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6133\" class=\"elementor-element elementor-element-06476f4 e-flex e-con-boxed e-con e-child\" data-id=\"06476f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46f3c1b elementor-widget elementor-widget-text-editor\" data-id=\"46f3c1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Each appeal is thoroughly and fully investigated and completed by trained appeals handlers.<\/p>\n<p>The process for investigation may include:<\/p>\n<ul>\n<li>Reviewing any evidence that has been supplied by the motorist<\/li>\n<li>Checking images captured<\/li>\n<li>Checking CCTV footage<\/li>\n<li>Reviewing witness statements from parking attendants<\/li>\n<li>Checking logs of pay and display machines to ensure that they were working correctly at the time of issue<\/li>\n<li>Checking logs of web based payment providers to ensure that they were working correctly at the time of issue<\/li>\n<li>Checking for accidental keying errors\n<ul>\n<li>Where accidental keying errors are found the parking charge should be cancelled if it is the first occasion<\/li>\n<\/ul>\n<\/li>\n<li>Checking to see if the appellant has any exemptions that may warrant the cancelling of the parking charge<\/li>\n<li>Investigating any mitigating circumstances provided by the appellant<\/li>\n<li>Checking to see if reasonable adaptations have been made for motorists who reveal a disability<\/li>\n<\/ul>\n<p>When investigating an appeal we may ask you for additional information regarding your appeal. For example:<\/p>\n<ul>\n<li>Where a vehicle has been parked in an accessible bay and the motorist had forgotten to display the valid Blue Badge required for the vehicle to be permitted to park in that bay the motorist will need to provide a copy of a valid blue badge. They will need to identify whether it is their blue badge, or if not what the circumstances were regarding the parking event and their relationship with the Blue Badge holder.<\/li>\n<li>Where a vehicle has been parked in a bay that required the motorist to pay a tariff and display a ticket but no pay and display ticket was clearly visible on the dashboard of the vehicle so a parking charge was issued the motorist will need to provide a copy of the valid pay and display ticket for that parking session that they had purchased to validate their stay.<\/li>\n<li>Where a parking charge has been issued to an emergency services vehicle, the emergency service in question can provide a letter on headed paper confirming the vehicle was parked in the course of its duty while attending an emergency.<\/li>\n<li>Where a breakdown or recovery vehicle was attending an incident, the company or organisation must provide an activity log to demonstrate the date, time and location, the details of the vehicle that was being attended to and the nature of what the issue was and what the resolution was<\/li>\n<li>Where the vehicle was used by a Doctor attending an emergency call, the Dr must provide details of their registration with the General Medical Council (GMC) and provide details of the emergency they were attending. They do not need to disclose details of the patient as this would be breaching GDPR.<\/li>\n<li>Where a vehicle has been parked in a bay that required the motorist to display a parking permit but no permit was visible on display so a parking charge was issued the motorist will need to provide evidence of a valid permit at the time of the parking event.<\/li>\n<li>Where the vehicle would have been permitted to park in the location, but the driver failed to enter the registration number into the terminal. For example a member of a gym who would be permitted to park and has parked in accordance with all the other terms and conditions, but upon entry to the gym they forgot to enter their registration correctly on the terminal the motorist would need to produce confirmation on company headed paper from the organisation that they visited that their vehicle was permitted to be parked at the time of issue<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6134\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6134\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Decision of the Appeal <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6134\" class=\"elementor-element elementor-element-23484ed e-flex e-con-boxed e-con e-child\" data-id=\"23484ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5accead elementor-widget elementor-widget-text-editor\" data-id=\"5accead\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Appeal decisions shall be made within 28 days of the appeal being lodged. If a decision cannot be made within 28 days you will be provided with an acknowledgement that the appeal has been received and is being considered and be provided with a timeframe for concluding the appeal.<\/p>\n<p>If an appeal is accepted the parking charge shall be cancelled and you will be informed in writing.<\/p>\n<p>If an appeal is rejected the appellant shall be afforded the opportunity to appeal to the Appeals Service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6135\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6135\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Escalation or Dissatisfaction with Park365's Decision <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6135\" class=\"elementor-element elementor-element-3769e91 e-flex e-con-boxed e-con e-child\" data-id=\"3769e91\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3aca8ec elementor-widget elementor-widget-text-editor\" data-id=\"3aca8ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>As an accredited member of the International Parking Community (IPC), in the event of an appeal rejection, you have 28 days from the date of rejection to lodge an appeal with the Independent Appeals Service (IAS). Further details regarding the appeal procedure can be accessed at\u00a0<a href=\"http:\/\/www.theias.org\/\">www.theias.org<\/a>.<\/p>\n<p>Decisions made by the Independent Appeals Service are binding. If an appeal is allowed then the parking charge shall be cancelled, and no further enforcement action shall occur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6136\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6136\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens if my appeal is upheld? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6136\" class=\"elementor-element elementor-element-31db85f e-flex e-con-boxed e-con e-child\" data-id=\"31db85f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-372dc92 elementor-widget elementor-widget-text-editor\" data-id=\"372dc92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Firstly, please accept our sincere apologies and we are very sorry for the inconvenience caused and we will of course immediately cancel the parking charge and you will be informed in writing immediately of this.<\/p>\n<p>Secondly, we want to learn from our mistakes and take ownership, so once appeal is upheld, we will investigate the issues around the parking charge notice and decide if corrective action is needed, this may include such measures as:<\/p>\n<ul>\n<li>Staff training<\/li>\n<li>Staff disciplinary<\/li>\n<li>Amending processes<\/li>\n<li>Suspending enforcement on a site<\/li>\n<\/ul>\n<p>Last of all we don\u2019t want this to be a totally negative experience so your upheld appeal will result in 1 new tree being planted as part of our ongoing drive towards sustainability and net zero targets. Its not much but as a small business we are trying our best and at least out of this negative impact we can produce a positive impact and a new tree will grow for hopefully hundreds of years.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Park365 Appeals Policy We understand that receiving a parking ticket can be a frustrating experience, particularly when you believe it has been issued unfairly. Rest assured, however, that you have the right to appeal. Before initiating the appeal process, we highly recommend consulting our FAQ\u2019s page for potential clarification, as it addresses many common questions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/pages\/2","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/comments?post=2"}],"version-history":[{"count":10,"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions"}],"predecessor-version":[{"id":373,"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/pages\/2\/revisions\/373"}],"wp:attachment":[{"href":"https:\/\/park365.uk\/index.php\/wp-json\/wp\/v2\/media?parent=2"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}